Customer Satisfaction

* 1 insufficient; 2 enough; 3 good; 4 very good;

A) Documentation and information 1234
Availability/accessibility of the documentation
Completeness and clarity
Accuracy and compliance with the requests
B) Products 1234
Quality
Price
Performance
Reliability
Innovation
Range
C) Deliveries 1234
Punctuality
Flexibility
Urgencies management
D) Commercial assistance 1234
Expertise
Timeliness
Assistance
Kindness
E) After sales assistance 1234
Expertise
Timeliness
Assistance
Kindness
F) General satisfaction 1234
Products
Service
G) Suggestions

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